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Privacy Policy

This privacy policy notice is served by Signapse Ltd, under the website www.signapse.ai and www.signapse.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Key Definitions 

  • “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].

  • “you”, “the user” refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner’s Office.

  • Cookies mean small files stored on a user’s computer or device.

Key principles of GDPR:

  • Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.
    Processing of your personal data
    We may collect the following information about you:
    Your contact details such as your name, company, job title, telephone number, email address and website. 

  • We collect your personal data in different ways, including the following:

  • If you interact with us via our Website, for example by filling in forms, or if you communicate with us by email, we will collect the personal data that you provide to us;

  • Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases. We are registered with the ICO under the Data Protection Register. 
     

Lawful basis: Consent

  • Where our purpose for processing is: To register data in order for suppliers to be ab be able to work for us. 

  • This is necessary because: We need to keep bank details in order to pay suppliers for services delivered, we need to report to HMRC on the payments made to suppliers.

  • We process your information in the following ways:  Including but not limited to reporting to HMRC and processing payments to you. 

  • Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Your individual rights

  • Under the GDPR your rights are as follows. You can read more about your rights in detail here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

  • You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.

  • You have rights over your data: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you require any further information, please contact us by email.

  • We handle subject access requests in accordance with the GDPR.

Internet cookies

  • We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

  • Some cookies are required to enjoy and use the full functionality of this website.

  • We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Embedded Content

  • Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data security and protection

  • We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

  • We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

  • Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

  • Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

  • Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

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  • We may hold the following information about you within our systems;

  • Email address

  • First and second names 

  • Role e.g. client, stakeholder, staff member

  • Subscription time & date

Resources & further information

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