Sales Development Representative

Are you interested in helping us craft exceptional experiences for our clients that deliver genuine social good? Are you ready to join a small and experienced team of innovators and make a significant contribution to our success?

About Signapse

Signapse is an exciting hyper-growth startup bringing together Artificial Intelligence and Sign Language to improve accessibility for millions of Deaf and hard-of-hearing people worldwide.

Our technology is built on world-leading computer vision research developed at the University of Surrey, and our AI-powered SaaS platform is already being used by major global brands to deliver life-enhancing experiences for sign language users.

We are looking for a Sales Development Representative to help introduce Signapse to new organisations, build relationships with potential customers, and create opportunities for our sales team. This is an exciting opportunity to join an early-stage technology company and play a key role in scaling a product that combines AI innovation with meaningful social impact.

Personal Requirements

Pipeline Generation: Create qualified sales opportunities through effective prospecting and engagement.

Sales Meetings: Consistently generate and schedule high-quality discovery meetings for the Account Executive team.

Account Development: Build relationships with target organisations and develop a strong understanding of their challenges and priorities.

Sales Activity: Maintain accurate records of outreach, conversations, and opportunities within CRM systems.

Example Responsibilities

Prospecting and Lead Generation

  • Research target accounts and identify relevant decision-makers and stakeholders
  • Build prospect lists across relevant industries and markets
  • Execute outbound prospecting campaigns through email, LinkedIn, phone, and other channels
  • Personalise outreach messaging based on customer needs, industry challenges, and accessibility goals
  • Engage prospects with thoughtful conversations that create interest in Signapse’s solutions

Qualification and Pipeline Development

  • Respond to inbound enquiries and qualify potential opportunities
  • Understand prospect challenges, priorities, and buying processes
  • Identify organisations where Signapse’s technology can deliver meaningful value
  • Schedule qualified discovery meetings for the Account Executive team
  • Maintain a healthy pipeline of potential opportunities

Collaboration

  • Work closely with Marketing to follow up on campaigns, events, webinars, and inbound leads
  • Share insights from prospect conversations to improve messaging and market understanding
  • Support Account Executives with account research and opportunity preparation
  • Provide feedback on customer needs, objections, and market trends

Brand Representation

  • Represent Signapse professionally in all prospect interactions
  • Support attendance at industry events, conferences, and networking opportunities
  • Help communicate Signapse’s mission of making technology more accessible

Other

  • Maintain accurate CRM records and activity reporting
  • Continue developing knowledge of AI, SaaS sales, accessibility technology, and the Deaf community
  • Take ownership of personal development and progression within the sales team

Knowledge, Skills and Experience

The ideal candidate will have some of the following:

  • Experience in a sales, business development, recruitment, customer success, fundraising, or other customer-facing role
  • Strong communication skills, both written and verbal
  • Confidence speaking with new people and building relationships
  • A proactive and resilient approach to achieving goals
  • Strong organisational skills and attention to detail
  • Curiosity and a genuine interest in understanding customer challenges
  • Commercial awareness and an interest in technology and innovation
  • Ability to work collaboratively in a fast-paced startup environment
  • Motivation to learn and develop a career in B2B SaaS sales

Bonus

  • Previous SDR, BDR, or SaaS sales experience
  • Experience using CRM and sales engagement tools such as HubSpot, Salesforce, Apollo, Outreach, or LinkedIn Sales Navigator
  • Experience selling into enterprise, public sector, technology, or accessibility markets
  • Knowledge of AI, accessibility, or inclusive technology
  • Is a BSL user or has an understanding of the Deaf community

Benefits

  • Private healthcare and wellness package
  • 24 days’ holiday pro-rata plus bank holidays
  • Company pension scheme
  • Opportunity to work with cutting-edge AI technologies and contribute to the growth of an ambitious, high-growth business
  • Free British Sign Language (BSL) training if required

Hours

This is a full-time position of 5 days a week, with normal virtual office hours of 9am to 6pm, although flexibility is offered to suit reasonable personal circumstances. What matters most to us is a strong work ethic, teamwork and delivery of high-quality output.

Equality and Diversity

Signapse is committed to eliminating discrimination and encouraging diversity in our team. Our aim is that our team will be truly representative of all sections of society and each employee feels respected and able to give their best. We’ve created a culture of encouragement and support to enable our employees to focus on what they truly want to achieve for successful career development. Our work-life policies and flexible working practices make our employees feel more in control of their personal and working lives. Any applicants who are native sign language users are guaranteed an interview. As part of our recruitment process, the company collects and processes personal information, or personal data, relating to job applicants. We are committed to protecting the privacy and security of your personal information and to meeting our data protection obligations under the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018. By applying for a position with us, you are giving your consent for us to do so.

To apply, please contact careers@signapse.ai.

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